What Information We Hold and Why
When you register, we collect your name, email address, contact number and the payment details you use to fund your account — whether that is your Touch 'n Go eWallet reference, a Boost transaction ID, or a GrabPay account linked during checkout. We also log device
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identifiers, browser session data and IP addresses to verify that access comes from regions where local law permits our service. Inside your account wallet, transaction records are retained so you can review your deposit and withdrawal history at any time. We do not sell your personal
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data to third parties. Data shared with payment processors — such as DuitNow or FPX banking partners — is limited strictly to what is needed to complete your transaction. Players in Subang Jaya and across Malaysia who use Maybank2u or CIMB Clicks for FPX transfers will
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have those banking references handled under the same data-minimisation standard. We retain account data for as long as your account is active and for the period required to meet our record-keeping obligations. You may request deletion of personal data that falls outside mandatory retention windows by
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contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.